Privacy Policy

Our Commitment to Your Privacy

This Privacy Policy describes how powerpilates.com ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website or use our services.

Information We Collect

We collect the following information from you when you visit our website:

Personal Information

This includes your name, email address, and any other information you provide to us voluntarily, such as through a contact form or survey.

Device Information

This includes the type of device you are using, your IP address, and your browser type.

Usage Information

This includes information about how you use our website, such as the pages you visit and the links you click.

Certification & Enrollment Information

If you enroll in or complete any Power Pilates certification program, we collect and maintain records related to your training, including your name, certification level(s), date(s) of completion, certificate number, enrollment history, and continuing education records. This information is necessary to administer our credentialing programs, verify credentials to third parties, and maintain the integrity of the Power Pilates International Registry.

How We Use Your Information

We use your information for the following purposes:

• To provide you with the services you request
• To send you marketing communications, if you have opted in to receive them
• To improve our website and services
• To protect our website and users from fraud and abuse
• To administer, verify, and maintain records of certifications issued through our accredited training programs
• To operate the Power Pilates International Registry, enabling the public, employers, and studios to verify instructor credentials

How We Share Information

We share your information with the following third parties:

• Service providers who help us operate our website and provide our services
• Marketing partners who help us send you marketing communications
• Law enforcement agencies and other government agencies, if required by law

Data Retention

We retain different categories of personal information for different periods, depending on the purpose for which the data was collected and any legal obligations that apply.

Certification & Training Records

Power Pilates is an accrediting and credentialing body. As with universities and other professional licensing organizations, we retain certification and training records indefinitely. This includes your name, certification level(s), date(s) of completion, certificate number, and continuing education history. These records are necessary to verify credentials to employers, studios, insurance providers, and the public; to protect the integrity of our credentialing programs; to defend against legal claims related to credential misrepresentation; and to comply with accreditation standards. This retention applies regardless of whether your certification is current or expired, and regardless of any deletion request. Deletion of certification records is not possible, as it would undermine the verifiability of credentials we have issued.

Financial & Transaction Records

Records of purchases, payments, and refunds are retained for the period required by applicable tax, accounting, and financial reporting laws (typically seven years), even if you request deletion of your account or personal data.

Account & Profile Information

If you do not hold any Power Pilates certification and have not made a purchase, your account data and personal information may be fully deleted upon request. For certified instructors, account and profile data beyond what is necessary for credential verification may be deleted or anonymized upon request.

Marketing & Communications Data

If you opt out of marketing communications, we will remove your information from our marketing systems promptly. You may also unsubscribe at any time using the link provided in any marketing email.

Device & Usage Data

Anonymized or aggregated analytics data (such as page views, device types, and browsing patterns) is not subject to deletion requests, as it cannot be linked to an identifiable individual.

Instructor Directory & Public Registry

Power Pilates operates the International Registry of Certified Instructors (available at powerpilates.com/instructors), a publicly accessible directory that allows consumers, employers, and studios to verify the credentials of Pilates professionals.

What Is Displayed

The registry displays your name, certification level(s), certification status (current or expired), and general location. This information is published in the public interest to enable credential verification, similar to how bar associations, nursing boards, and universities maintain public records of credentialed professionals.

Legal Basis for Public Display

We display certification status, including expired certifications, under a legitimate interest basis (GDPR Article 6(1)(f)) and as part of the credentialing service you enrolled in. The public has a legitimate interest in verifying whether an instructor holds a current or expired credential, particularly for purposes of employment decisions, consumer safety, and professional accountability.

Your Visibility Options

While we retain and display certification records as described above, you have the following options to control your profile visibility:

• You may hide your public profile at any time by logging into your account and selecting the "Hide Profile" option in your account settings
• You may request that your profile be hidden by contacting us at info@powerpilates.com
• Hiding your profile removes it from public search results in the directory. However, Power Pilates retains the underlying certification record internally and may still confirm your certification status if directly queried by an employer, studio, or other party with a legitimate verification need

Please note that hiding your profile does not delete your certification record, and Power Pilates reserves the right to maintain and verify credential data as part of its obligations as a credentialing body.

Your Choices

You have the following choices regarding your personal information. Please note that certain rights are subject to the data retention exceptions described above.

• You can opt out of receiving marketing communications from us by clicking the unsubscribe link at the bottom of any marketing email we send you
• You can request access to your personal information by contacting us at info@powerpilates.com
• You can request deletion of your personal information, subject to the retention exceptions outlined in our Data Retention section. We will delete or anonymize all data that is not subject to a retention requirement and confirm what action was taken
• You can hide your profile from the public Instructor Directory at any time through your account settings or by contacting us

Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes to this Privacy Policy, we will post a notice on our website and/or send you an email notification.

Regional Rights